Amey safeguards employees with Microsoft SharePoint agents, accelerating access to critical safety information | Microsoft Customer Stories
Strengthen frontline safety with faster access to critical information.
Learn from the experience of Amey, a leading provider of lifecycle engineering, operations, and decarbonisation solutions. In this customer story, Amey shares its success deploying Microsoft SharePoint agents to:
- Deliver real-time safety guidance
- Empower faster on-the-job decisions
- Build a more scalable AI foundation
Read the customer story for ideas on how Microsoft SharePoint agents can enable safer and more efficient work at your organisation.
How does Amey enhance frontline safety?
Amey has developed Microsoft SharePoint agents that provide frontline teams with fast, secure, and mobile access to essential safety procedures. This solution allows employees to access critical safety information in real-time, enabling them to work more efficiently and make quicker decisions, ultimately enhancing their safety on the job.
What role does AI play in Amey's operations?
Amey is integrating AI agents into its core business processes to address complex challenges and improve operational efficiency. By utilizing tools like Microsoft 365 Copilot, Amey has been able to alleviate routine tasks, allowing employees to focus on more meaningful work. The organization is also exploring the use of AI to enhance decision-making and safety in high-risk environments.
How does Amey ensure secure access to information?
Amey relies on Microsoft as its platform of choice, ensuring that all tools, including Outlook, Teams, and SharePoint, operate within a single security boundary. This approach provides peace of mind regarding data security while facilitating easy access to essential information for employees, particularly in high-risk situations.

Amey safeguards employees with Microsoft SharePoint agents, accelerating access to critical safety information | Microsoft Customer Stories
published by Definitive Solutions
Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.
We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.
As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.
Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.
All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience.
Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities. Many of our clients operate within highly regulated industries, and adhere to strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.