WSP empowers engineers and scientists with Microsoft 365 Copilot | Microsoft Customer Stories
See how AI adoption at scale drives measurable productivity gains.
This customer story highlights how global services firm, WSP, expanded Microsoft 365 Copilot across its global workforce to support modernization and
empower engineers and scientists. Read the customer story to explore results, including;
- Higher reported productivity among Copilot users
- Potential for accelerated project validation cycles
- More time for innovation and collaboration
For ideas on how large-scale Copilot adoption can elevate performance at your organization, read the customer story.
What is WSP's partnership with Microsoft?
WSP has entered a seven-year, $1 billion strategic partnership with Microsoft to enhance modernization in the Architecture, Engineering, and Construction (AEC) industry. This partnership focuses on expanding Microsoft 365 Copilot across WSP's global workforce, empowering tens of thousands of engineers and scientists to improve productivity and drive impactful outcomes for clients.
How does Microsoft 365 Copilot benefit WSP employees?
WSP employees using Microsoft 365 Copilot have reported saving time daily, with 84% confirming increased productivity. Key benefits include automating repetitive tasks, improving communication clarity, and assisting with coding. This time-saving allows employees to focus more on innovation, collaboration, and skill development.
What principles guide WSP's use of AI?
WSP's approach to AI is guided by four non-negotiable principles: innovation-friendly practices that enable quick experimentation, proportional risk management aligned with project impact, transparency with clients and communities about AI usage, and a human-centric focus that prioritizes health, safety, and human rights.
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WSP empowers engineers and scientists with Microsoft 365 Copilot | Microsoft Customer Stories
published by Definitive Solutions
Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.
We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.
As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.
Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.
All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience.
Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities. Many of our clients operate within highly regulated industries, and adhere to strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.
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