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2025 Work Trend Index Annual Report
Too many demands, not enough capacity — that's the modern business dilemma. The "2025 Work Trend Index Annual Report" from Microsoft presents a new model for addressing it: The Frontier Firm. Download the report to see how intelligent systems powered by AI agents can help you scale operations, increase agility, and drive value faster. Then, connect with Definitive Solutions to see how you can rewire your business around intelligence on tap.
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Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity as needed. This shift is transforming knowledge work by enabling organizations to rethink their operations and workflows, blending machine intelligence with human judgment. As a result, companies can respond more effectively to increasing demands while enhancing productivity.
What are human-agent teams and how will they impact organizational structures?
Human-agent teams consist of employees working alongside AI agents that assist in various tasks. This collaboration is expected to upend traditional organizational structures by moving away from function-based silos to a more dynamic model called the Work Chart. This model focuses on assembling teams around specific goals, allowing for greater agility and faster decision-making without the need for constant reorganization.
How are organizations preparing for the integration of AI agents?
Organizations are increasingly recognizing the importance of integrating AI agents into their operations. According to the report, 81% of leaders expect to have agents moderately or extensively integrated into their AI strategy within the next 12 to 18 months. Additionally, 24% of leaders report that their companies have already deployed AI organization-wide. This trend indicates a growing confidence in using digital labor to enhance workforce capacity and meet rising business demands.
2025 Work Trend Index Annual Report
published by Definitive Solutions
Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.
We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.
As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.
Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.
All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience.
Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities. Many of our clients operate within highly regulated industries, and adhere to strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.
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Too many demands, not enough capacity — that's the modern business dilemma. The "2025 Work Trend Index Annual Report" from Microsoft presents a new model for addressing it: The Frontier Firm. Download the report to see how intelligent systems powered by AI agents can help you scale operations, increase agility, and drive value faster. Then, connect with Definitive Solutions to see how you can rewire your business around intelligence on tap.