2025 Work Trend Index Annual Report
Leading in the AI era requires a new skill set: the ability to direct, manage, and collaborate with AI agents. The Microsoft Work Trend Index Annual Report identifies 7 signs of an "agent boss" mindset, helping you assess readiness and guide development in your team. Download the report for actionable insights and contact Definitive Solutions to discuss building these skills into your workplace strategy.
What is the concept of 'intelligence on tap'?
Intelligence on tap refers to the availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity as needed. This shift enables organizations to rethink their operations and workflows, moving from traditional human-centric models to ones that integrate AI effectively, thereby addressing the growing capacity gap between business demands and human capabilities.
What are human-agent teams?
Human-agent teams represent a new organizational model where AI agents work alongside humans as digital colleagues. This collaboration allows for more agile and efficient workflows, enabling employees to focus on higher-value tasks while agents handle specific responsibilities. As a result, traditional organizational charts may evolve into dynamic Work Charts, structured around goals rather than functions.
A Frontier Firm is characterized by its integration of AI and human-agent teams, allowing for rapid scaling and agile operations. These firms leverage on-demand intelligence and redefine roles within the organization, such as the emergence of 'agent bosses' who manage AI agents. This approach not only enhances productivity but also fosters a work environment where employees can engage in more meaningful tasks, as evidenced by the fact that 71% of Frontier Firm workers report their companies are thriving.
2025 Work Trend Index Annual Report
published by Definitive Solutions
Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.
We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.
As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.
Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.
All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience.
Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities. Many of our clients operate within highly regulated industries, and adhere to strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.