What is an agent?

Manual processes drain time and resources. Microsoft 365 Copilot Agents are changing that. This infographic shows how agents automate and execute business tasks to support employees, departments, and entire organisations. View the infographic to explore how agents enhance productivity, and contact Definitive Solutions for advice on implementing Copilot Agents in your workplace.

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What is an agent? published by Definitive Solutions

Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.

We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.

As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.

Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.

All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience. 

Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities.  Many of our clients operate within highly regulated industries, and adhere to  strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.