Amey safeguards employees with Microsoft SharePoint agents, accelerating access to critical safety information | Microsoft Customer Stories
Workplace safety and operational efficiency often compete for attention, but AI agents can help achieve both. This customer story shows how Amey built Microsoft SharePoint agents that automatically identify and address potential safety concerns while improving collaboration and visibility across the organisation. Read the story to learn how AI-driven systems can strengthen both compliance and care for employees. Contact Definitive Solutions to explore implementing Microsoft Copilot Studio-built agents in your workplace.
How does Amey enhance frontline safety?
Amey has developed a Microsoft SharePoint agent that provides frontline teams with fast, secure, and mobile access to essential safety procedures. This solution allows employees to access vital safety information in real-time, helping them work more efficiently and make quicker decisions while ensuring their safety in the field.
What role does AI play in Amey's operations?
Amey is integrating AI agents into its core business processes to unlock new ways of working and solve real-world challenges. The use of AI, including tools like Microsoft 365 Copilot, has already shown to deliver significant business value by improving productivity and enabling employees to focus on more complex tasks rather than routine work.
How does Amey ensure secure access to information?
Amey relies on Microsoft as its platform of choice, utilizing tools like Outlook, Teams, and SharePoint, which are all integrated within a single security boundary. This approach not only simplifies access to information but also provides peace of mind regarding data security, ensuring that employees can safely retrieve the information they need.
Amey safeguards employees with Microsoft SharePoint agents, accelerating access to critical safety information | Microsoft Customer Stories
published by Definitive Solutions
Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.
We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.
As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.
Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.
All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience.
Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities. Many of our clients operate within highly regulated industries, and adhere to strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.
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