Agents of change
Forward-thinking companies are already transforming productivity and profitability through AI-driven agents. This blog highlights how organisations like HP, Standard Bank, and PG&E are generating measurable returns using Microsoft Copilot and Microsoft Copilot Studio. Read the blog to see how Copilot and custom agents are shaping the future of work, and contact Definitive Solutions to learn how to bring these outcomes to your business.
What are agents of change?
Agents of change refer to forward-thinking companies that are leveraging tools like Copilot and other agents to drive return on investment (ROI) and guide organizations toward future success.
How does Copilot impact ROI?
Copilot helps businesses rethink their operations by enhancing productivity and collaboration, ultimately leading to a more efficient use of resources and a positive impact on ROI.
What insights can organizations gain?
By adopting technologies like Copilot, organizations can illuminate their path forward, gaining insights into performance, innovation, and collaboration that can reshape their strategies for growth.

Agents of change
published by Definitive Solutions
Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.
We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.
As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.
Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.
All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience.
Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities. Many of our clients operate within highly regulated industries, and adhere to strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.