Self-Service Windows 365 Cloud PC Provisioning at Microsoft
When IT resources are stretched thin, giving employees the ability to self-serve can be a game-changer. This blog post shows how Microsoft enabled its own workforce with Windows 365 Cloud PCs, delivering easier onboarding, improved employee access, and faster provisioning without overloading IT. Read how they did it and see what this could look like for your organization. Reach out to Definitive Solutions to discuss how to support secure self-service in your workplace.
What is Windows 365 Cloud PC?
Windows 365 Cloud PC is a service that allows employees to securely stream their Windows experience, including personalized apps, content, and settings, from the Microsoft Cloud. This service enables employees to access their Cloud PC from any device, providing flexibility and ease of management. It simplifies the process of obtaining a dedicated PC, especially useful in hybrid work environments.
How does self-service provisioning work?
Employees can initiate a service request for a Windows 365 Cloud PC through the Techlink support portal. The request goes through a workflow that gathers necessary approvals and initiates provisioning. Typically, employees receive access to their Cloud PC within an hour, allowing them to quickly return to work without the delays associated with physical device replacements.
What are the advantages of using Windows 365?
Windows 365 Cloud PC offers several advantages, including improved user productivity, reduced operational overhead, and enhanced device security through Zero Trust principles. The service has shown over 200% growth this fiscal year and allows support technicians to save up to three hours per request, significantly speeding up the process of getting employees back to work.
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Self-Service Windows 365 Cloud PC Provisioning at Microsoft
published by Definitive Solutions
Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.
We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.
As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.
Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.
All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience.
Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities. Many of our clients operate within highly regulated industries, and adhere to strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.
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