PKSHA leans on Copilot for Microsoft 365
PKSHA Technology saw measurable results by integrating Microsoft Copilot for Microsoft 365 — empowering employees to complete tasks faster, improve documentation, and enhance overall productivity. This customer success story outlines how the AI solution helped streamline workflows and reduce context switching in a tech-forward company. Read the story for lessons learned and ideas on how your organization can use Copilot to streamline day-to-day work. Contact Definitive Solutions to discuss what these results could look like for your business.
What is PKSHA Technology's mission?
PKSHA Technology's mission is to shape the software of the future by developing algorithmic solutions and AI technologies that help companies improve their operational efficiency and address significant challenges across various industries.
How does Copilot for Microsoft 365 benefit PKSHA?
Copilot for Microsoft 365 helps PKSHA optimize their time on critical tasks by increasing efficiency in meeting preparations, data analytics, and ideation. This leads to faster product releases, improved sales presentations, and better customer management.
What impact has Copilot had on employee productivity?
With Copilot, employees at PKSHA have reported significant time savings, allowing them to focus on more important tasks. For example, software engineer Hiroshi Kato noted that Copilot saves him several hours each week, enabling him to concentrate on system architecture design and security.
PKSHA leans on Copilot for Microsoft 365
published by Definitive Solutions
Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.
We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.
As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.
Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.
All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience.
Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities. Many of our clients operate within highly regulated industries, and adhere to strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.
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