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2025 Work Trend Index Annual Report
AI is helping employees take charge. This annual report shows how AI agents are enabling individual initiative, allowing people at every level to act faster, think bigger, and contribute more strategically. Download the report to see how companies are adapting to this shift and connect with Definitive Solutions to discuss how you can empower your team to lead with AI.
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Intelligence on tap refers to the increasing availability of AI-powered systems that can reason, plan, and act autonomously, allowing businesses to scale their workforce capacity as needed. This shift enables organizations to rethink their operations, as 82% of leaders express confidence in using digital labor to expand capacity within the next 12–18 months.
What are human-agent teams?
Human-agent teams represent a new model where AI agents work alongside humans as digital colleagues, taking on specific tasks under human direction. This approach is expected to transform the traditional organizational chart into a more dynamic Work Chart, focusing on project goals rather than functional silos, enabling faster and more effective collaboration.
What is a Frontier Firm?
A Frontier Firm is characterized by its integration of AI and human-agent teams, allowing for rapid scaling and agility in operations. These firms leverage on-demand intelligence and redefine roles, with 82% of leaders believing this year is crucial for rethinking strategies. They are already emerging, with 24% of leaders reporting AI deployment across their organizations.
2025 Work Trend Index Annual Report
published by Definitive Solutions
Definitive Solutions was founded in 1999 by Peter Meade who has over 30 years in the IT industry. We deliver IT managed services, cloud and security solutions to our SMB and Enterprise clients throughout Ireland and Internationally.
We are not just another MSP; our technical skill is given, but our success has been built on the ethos of trust and our focus is always on building strong relationships. Our approach is to really understand our clients’ business challenges and goals, and implement bespoke technology products and services which meet their unique business requirements.
As an independent private company, you can trust us to give impartial advice. We stand over every product and service we recommend and will only offer the right solutions for our clients. There is no such thing as ‘one size fits all’.
Our focus on professional trust and relationships does not just apply to our long-established clients; it continues within our dedicated team, evidenced by one of the strongest retention rates in the industry, and with our partners.
All of the growth and success our business has enjoyed is a result of our outstanding team of people and we all share a passion for providing the best customer experience.
Our clients range across all industry verticals including financial services, public sector, distribution, pharma and charities. Many of our clients operate within highly regulated industries, and adhere to strict compliance and regulation standards and we work closely with them to ensure their technology strategy is aligned with their compliance responsibilities.
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AI is helping employees take charge. This annual report shows how AI agents are enabling individual initiative, allowing people at every level to act faster, think bigger, and contribute more strategically. Download the report to see how companies are adapting to this shift and connect with Definitive Solutions to discuss how you can empower your team to lead with AI.